Thank you for choosing Digixfly, a digital marketing agency based in Haryana, India, and visiting our website at digixfly.com. We value your satisfaction and want to ensure that you have a positive experience with our services. This Return & Refund Policy outlines our procedures regarding returns and refunds for the services provided by Digixfly. Please read this policy carefully before engaging with our services.
1.1. The refund policy applies to the following services offered by Digixfly:
a. Search Engine Optimization (SEO)
b. Pay-Per-Click (PPC) Advertising
c. Social Media Marketing
d. Email Marketing
e. Content Marketing
f. Website Design and Development
g. Other digital marketing services
1.2. Refunds are applicable only to clients who have made a payment for the services mentioned in section 1.1 and have not received satisfactory results within the agreed-upon timeframe.
2.1. To request a refund, the client must submit a written request to Digixfly within [number of days] days from the completion of the service or the agreed-upon timeframe. The request should include the following details:
a. Client’s name and contact information
b. Service(s) for which the refund is being requested
c. Reason for the refund request
d. Supporting documentation, if applicable
2.2. Digixfly will review the refund request and assess its validity based on the client’s adherence to the terms and conditions of the service agreement.
3.1. Once a refund request is received, Digixfly will acknowledge the receipt of the request within [number of days] days.
3.2. Digixfly will evaluate the request and notify the client of the refund decision within [number of days] days from the date of receipt.
3.3. If the refund request is approved, Digixfly will initiate the refund process within [number of days] days of notifying the client. The refund will be made through the original payment method used by the client.
3.4. The refunded amount may be subject to deduction of any applicable transaction fees or charges imposed by third-party payment processors.
4.1. The following services are non-refundable:
a. Consultation fees
b. Customized service packages tailored to the client’s specific requirements
c. Services already rendered and completed
If you have any questions or concerns regarding this Return & Refund Policy, please contact us at:
Address: Sec 91 Faridabad Haryana
Please note that this Return & Refund Policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates.